Effective Date: March 11, 2025
Last Updated: August 27, 2025
K-Line Irrigation, North America ("K-Line," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website and interact with us.
1. Information We Collect
We collect the following personal information when you voluntarily provide it through our contact forms (ex: Contact Us, Inquiry, and Consultation Requests):
- Name
- Email address
- Phone number
- Property location, coordinates, and other property information related to irrigation system design requests
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide irrigation system design assistance
- Store customer data in our CRM system for continued communications and sales and marketing information
- Share relevant information with our network of dealerships to fulfill customer requests
3. Information Sharing
We do not sell customer data. However, we may share your information with:
- Our authorized dealerships (retailers) or affiliates to assist in servicing and fulfilling your inquiry.
- Third-party service providers, such as Google Analytics and Facebook Pixel, to analyze website traffic and marketing effectiveness
4. Data Security
We take appropriate security measures to protect your personal data, including limited access to customer information within our organization.
5. Your Rights
You have the right to:
- Request corrections to your personal data
- Request deletion of your personal data
To make a data request, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use Google Analytics and Facebook Pixel to enhance user experience and analyze site traffic. We do not offer an opt-out option for cookies.
7. SMS MESSAGESBy opting into SMS from a native or third-party web form or other medium, you are agreeing to receive SMS messages from K-Line Irrigation North America. This includes informational, marketing, or promotional SMS messages such as those for requesting project designs, meeting scheduling, meeting reminders, post-meeting instructions, project notifications, and pricing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://k-linena.com/privacy-statement.
- Message HELP for help. Reply STOP to any message to opt out.
- No mobile opt-in or text message consent will be shared with third parties or affiliates.
- For additional SMS information, refer to our SMS Terms of Service.
8. Data Retention
We retain customer data indefinitely or until a user requests deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please review this page regularly for updates.
For any questions regarding this policy, contact us at [email protected].